Here at Vape Station vape shop we place our focus on customer service. We welcome any questions or concerns about anything regarding our products, we are always open to feedback to better our vape shop for you! Feel free to send us an email or give us a call outlining your experience and what we can do to uphold our high standards. It is important that you are satisfied not only with our service but the e cigarette, vape pen, vape juice, purchased from us. If there are any questions you may have forgot to ask or that arise, we would love to help you find the answers. Contact via email, social media or give us a call at 1-416-609-9900.